mcaas: Volunteer to be an Ombudsman

Montgomery County, PA

P.O. Box 311, Norristown, PA 19404-0311
Courthouse Hours: 8:30a.m. to 4:15p.m.
Phone: 610-278-3000
Website: www.montcopa.org

Volunteer to be an Ombudsman
Fact - Sixty percent of consumers residing in long-term car facilities never receive a visitor
Fact - An Ombudsman's visible presence in long-term care facilities improves quality of care.
 
Ombudsman is a Swedish word meaning Citizen Representative.
 
Have you ever had a question or needed something and didn't know where to turn?  What if a familiar face showed up on a regular basis to offer help?
 
As an Ombudsman, you could be that familiar face for a person living in a nursing home or personal care home.
 
If you enjoy visiting with and assisting others, and have one or two hours a week you'd like to donate, consider joining the Ombudsman Team.
 
Ombudsman are trained advocates for consumers of long-term care services who can help with consumer/family visitation, consumer education and who can serve as mentors and volunteer team leaders.
 
After completing training, you may:
  • Visit with consumers of long-term care services.
  • Educate consumers, families and long-term care providers of their rights.
  • Investigate concerns and assist with resolution.
To volunteer or to learn more call any of the MCAAS Office