Help Desk Hours 7:00 am to 4:30 pm Monday-Friday (610) 292-4931
Training and Requests Contacts
Contact List MAIN# 610.278.5961 FAX# 610.270.0229 One Montgomery Plaza, Norristown, PA
Laura Perrymond Training & Special Projects Coordinator – Supervises Training & Requests Center to include special requests, voter requests, training coordination/instruction and creating training guides for MS Office, Lawson, Hyperion, Time & Attendance; forms management, consultant visits, invoicing and AR processing, state tax reporting, website maintenance. 610.278.3581 Email: Lperrymo@montcopa.org
Mark French Analyst – Processes monthly data requests and reports; handles billing and payment; provides Microsoft Office training to County employees 610.278.5961 Email: Mfrench@montcopa.org
Debbie Ross Analyst/Trainer – Provides Microsoft Office, Lawson, Hyperion training, helpdesk support, and consultant visits to County departments/employees 610.278.3419 Email: Dross@montcopa.org
Dave Marosek Analyst/Trainer – Processes customer special requests and voter requests; provides Microsoft Office training and support to County employees; Webmaster for the Training and Requests Center website. 610.278.5961 Email: Dmarosek@montcopa.org
NOTE: Do not contact the Training and Requests Center employees directly for individual computer problems or questions regarding Microsoft Office products. Questions of this nature should be directed to the Help Desk at 610-278-4931. Questions related to Data Requests click here Help Desk/Training Center Contact Us.